Good to Know

The practical details, in one place

Anything missing — write to us and we'll answer within a day.

Check-in from 15:00, check-out by 10:00. Tell us your arrival time and we'll have the shutters open toward Hasliberg.
Key collection or a door code is sent with your welcome guide once your booking is confirmed. The welcome guide is access-gated — it reaches you after payment, not published on the site.
The flat comes with its own private parking space, including a charging point for electric cars. Exact arrangements are confirmed in your welcome guide before arrival.
Wi-Fi runs throughout the flat. Heating comes from the village's sustainable wood-chip district system. The kitchen is fitted with V-Zug appliances, and there's a dishwasher and washing machine. Appliance instructions are in the welcome guide.
Bed linens and towels are included and made up before you arrive. A small set of starter supplies is provided to see you through the first day.
Maximum occupancy 8 guests. No smoking inside the flat. No pets. No parties or events. Quiet hours 22:00–07:00, out of respect for neighbours in the building. Guests are responsible for any damage beyond normal wear and tear. Full house rules are on the legal page.
Full payment is collected at booking. More than one month before check-in — full refund. One month to one week before — 50% refund. Less than one week before — no refund. See the Terms & conditions.
The Kurtaxe set by the Meiringen-Hasliberg tourism region is charged per guest per night as a separate line at checkout, and Owl's Nest remits it to the authorities. Swiss guest registration (Meldepflicht) is handled by us; ID details for every overnight guest are collected at booking or check-in.
No — pets are not allowed at Owl's Nest.
The flat is on the top floor, reached by stairs with no lift, so it is not step-free. If you have specific access needs, write to us before booking and we'll be honest about whether it suits.
Welcome guide. Door codes, appliance instructions, bin and recycling days, the nearest grocery store and emergency contacts are all in your welcome guide. It's sent after booking and access-gated — not published here.

Still unsure about something?

Write to us with any question about the flat, the valley or your dates.

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